Terms & Conditions

Here’s a Terms and Conditions page for your online bakery website:

Terms and Conditions

Effective Date: 1/22/25

Welcome to Lona Rai’s Kitchen & Bakery LLC ("we," "us," or "our"). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before placing an order or using any services provided by us.

1. Acceptance of Terms

By using our Site, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian. If you do not agree to these Terms, please do not use our Site or services.

2. Orders and Payments

  • Order Acceptance: All orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order for any reason.

  • Pricing: Prices are listed in $USD and may change without notice. Taxes and shipping fees, if applicable, will be added at checkout.

  • Payments: All payments must be completed at the time of order placement.

3. Shipping and Delivery

4. Returns and Refunds

  • Perishable Goods: Due to the nature of our products, we do not accept returns on perishable items.

  • Damaged or Incorrect Items: If your order arrives damaged or incorrect, please contact us within [24 hours] of receipt with photos and a description of the issue.

  • Refunds: Refunds are issued at our discretion for qualifying cases and will be processed by your bank’s timeframe.

5. Product Information

We strive to ensure all product descriptions, pricing, and images are accurate. However, we do not guarantee that product descriptions or other content on our Site are error-free.

6. Allergen Notice

Our products may contain allergens such as nuts, dairy, gluten, and other common ingredients. Please read product descriptions carefully and contact us with any concerns before placing an order.

7. Intellectual Property

All content on the Site, including text, images, logos, and graphics, is owned by or licensed to Lona Rai’s Kitchen & Bakery LLC and is protected by copyright and trademark laws. Unauthorized use of our content is strictly prohibited.

8. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes.

  • Interfere with the operation of the Site or its security features.

  • Copy, reproduce, or resell any part of the Site or its content without our permission.

9. Limitation of Liability

To the fullest extent permitted by law, Lona Rai’s Kitchen & Bkery, shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Site constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of Louisiana, United States. Any disputes will be resolved exclusively in the courts of East Baton Rouge.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: help@lonaraikb.store